We value your privacy and are committed to
protecting your personal information.
This Privacy Policy explains how personal
data is collected, used, shared, stored,
and protected when you visit our website
or purchase children's mice, keyboards,
and related products.
This website is jointly operated by
VP GOLDEN CO., LTD,
based in Hong Kong, and
ZAROBEAR CO. LIMITED,
based in the United Kingdom.
The companies collaborate in website
operations and customer services.
The entity or entities responsible
for particular personal data processing
activities will depend on their actual
roles in those activities.
You may contact us using the shared
customer service email provided below.
1. Information We Collect
Personal Information:
Name, email address, phone number,
shipping address, and billing details
provided during checkout or
customer support interactions.
Account Information:
Account identifiers, authentication
information, and account preferences,
where customer accounts are available.
Order Information:
Products purchased, order dates,
transaction amounts, delivery status,
and relevant transaction references.
Payment Information:
Payment-related details necessary
to process transactions, including
payment status and transaction
references. Payment card information
may be handled directly by
third-party payment providers.
Technical Information:
IP address, browser type,
operating system, device information,
and referring website addresses.
Usage Data:
Website interactions, pages visited,
and browsing activity, where
collected through permitted
analytics technologies.
Cookies and Similar Technologies:
Cookies and other technologies
used for essential website functions,
preferences, analytics,
and advertising where applicable.
2. How We Use Your Information
We process personal information
for the following purposes,
where supported by an appropriate
legal basis under applicable
data protection laws:
Order Fulfillment:
To process payments, confirm orders,
arrange shipping, and provide
purchased products.
Customer Support:
To respond to inquiries, handle
complaints, and manage returns
or refund requests.
Service Communications:
To send order confirmations,
delivery notifications,
and important service updates.
Marketing:
To send promotional communications
where permitted by law,
including where consent
is required and obtained.
Website Improvement:
To maintain and improve website
functionality, performance,
and customer experience.
Security and Fraud Prevention:
To protect transactions, detect
suspicious activity, and maintain
website security.
Legal Compliance:
To comply with applicable tax,
accounting, regulatory,
and legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies
to support essential website functions,
remember preferences, and, where
enabled, measure website performance
and support marketing activities.
Where required by applicable law,
we request your consent before
placing non-essential cookies
or using similar tracking technologies.
You may manage your cookie preferences
through available website controls
or your browser settings.
Disabling certain cookies may
affect website functionality.
4. How We Share Your Information
We may share personal information
where necessary for legitimate
business purposes and in accordance
with applicable data protection laws.
Website Operators:
VP GOLDEN CO., LTD and
ZAROBEAR CO. LIMITED may share
relevant information where necessary
for their respective website
operations and customer service roles.
Payment Providers:
Payment processors and financial
service providers involved in
processing transactions.
Shipping Providers:
Courier and logistics companies
responsible for delivering orders.
Technology and Service Providers:
Website hosting, IT support,
analytics, customer service,
and marketing providers
where applicable.
Legal Requirements:
Regulators, courts, or other
authorized parties where disclosure
is required or permitted by law.
Business Transfers:
Relevant parties involved in
a merger, acquisition,
restructuring, or sale of assets,
subject to applicable law.
5. Data Retention
We retain personal information only
for as long as reasonably necessary
for the purposes for which it was
collected, including fulfilling
orders, maintaining business records,
complying with legal obligations,
resolving disputes, and protecting
legal rights.
Retention periods depend on the
type of information and applicable
legal requirements.
Information no longer required
will be deleted or anonymized
where appropriate.
6. Data Security
We implement reasonable technical
and organizational security measures
designed to protect personal
information against unauthorized
access, alteration, disclosure,
loss, or misuse.
However, no electronic transmission
or storage system can be guaranteed
to be completely secure.
7. Your Rights
Depending on your location and
applicable data protection laws,
you may have the following rights:
Request access to your
personal information.
Request correction of inaccurate
or incomplete information.
Request deletion of personal
information in applicable
circumstances.
Request restriction of certain
processing activities.
Object to certain processing,
including direct marketing.
Request data portability
where applicable.
Withdraw consent at any time
where processing is based
on consent, without affecting
prior lawful processing.
Lodge a complaint with an
appropriate data protection
supervisory authority.
To exercise your privacy rights,
please contact us at
baby@babyzarobear.com
.
We will review and respond
to requests in accordance
with applicable law.
8. Third-Party Links
Our website may contain links
to third-party websites or services
that operate independently from us.
We are not responsible for their
privacy practices.
We encourage you to review
their privacy policies before
providing personal information.
9. Children's Privacy
Although our products are designed
for children, our website's
purchasing services are intended
for adults, including parents,
guardians, and other authorized
purchasers.
We do not intentionally solicit
personal information directly
from children through
our purchasing services.
If we become aware that personal
information has been collected
from a child without any consent
or other legal basis required
by applicable law, we will
take appropriate action.
10. International Data Transfers
Personal information may be
processed or stored in countries
or regions outside Hong Kong,
the United Kingdom, or the
country or region in which
the customer resides.
As this website is operated
by companies based in Hong Kong
and the United Kingdom,
relevant information may be
accessed or processed across
these jurisdictions where
necessary for website operations
and customer services.
Where international transfers
are subject to applicable data
protection requirements,
we will use appropriate
safeguards, such as recognized
adequacy arrangements or
approved contractual protections,
where required.
Customers may contact us
for further information
about applicable safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy
periodically to reflect changes
in our business practices,
services, technologies,
or legal requirements.
The latest version will
be published on this page.
Where required by law,
we will provide additional
notice of material changes.
12. Company Information & Contact Us
This website is jointly operated
by VP GOLDEN CO., LTD,
based in Hong Kong, and
ZAROBEAR CO. LIMITED,
based in the United Kingdom.
Each company maintains its own
business address in its respective
jurisdiction. Both companies use
the same customer service email
for privacy and website-related
inquiries.
VP GOLDEN CO., LTD
Country/Region:
Hong Kong Company Address:
UNIT 1021, BEVERLEY COMMERCIAL CENTRE,
87-105 CHATHAM ROAD SOUTH,
TSIM SHA TSUI, HK Email:
baby@babyzarobear.com
ZAROBEAR CO. LIMITED
Country:
United Kingdom Company Address:
167-169 Great Portland Street,
Fifth Floor, London,
United Kingdom, W1W 5PF Email:
baby@babyzarobear.com
