Your online security is important to us.
We aim to provide reliable and secure payment
options for purchases of children's mice,
keyboards, and related products.
Our website is jointly operated by
VP GOLDEN CO., LTD,
based in Hong Kong, and
ZAROBEAR CO. LIMITED,
based in the United Kingdom.
1. PayPal Payments
Where PayPal is available at checkout,
customers may choose it as their
preferred payment method.
PayPal payments are completed through
PayPal's payment interface or
an authorized integration.
Available funding sources may include
a PayPal balance, linked bank account,
or eligible credit or debit card,
depending on your location
and PayPal account settings.
Payment information is handled
in accordance with PayPal's
applicable privacy and
security policies.
2. Other Secure Payment Methods
We may also accept major credit
and debit cards through the
payment methods displayed
at checkout.
Available payment methods may
vary by country, currency,
and payment provider.
Card payments are processed
through our designated
payment service providers.
3. Data Encryption & Security
Our website uses HTTPS and
appropriate encryption measures
to help protect information
transmitted between your browser
and our website.
Payment information is handled
through our payment service
providers and their
authorized integrations.
We take reasonable technical
and organizational measures
to protect customer information
against unauthorized access,
misuse, or disclosure.
4. Fraud Prevention
Transactions may be subject
to fraud prevention and
security screening.
Suspicious or unusual orders
may require additional
verification before processing.
Where necessary, orders may
be delayed, declined, or
cancelled in accordance
with applicable law.
5. Refunds & Disputes
Eligible refunds will normally
be issued to the original
payment method used at checkout.
For PayPal transactions,
refunds are processed according
to PayPal's applicable procedures.
The destination and timing of
the refund may depend on
the original funding source.
Customers may contact our
support team regarding
payment issues, refunds,
or transaction disputes.
Where applicable, PayPal users
may also access PayPal's
Resolution Center in accordance
with PayPal's policies.
Nothing in this policy
limits any statutory
consumer rights.
6. Company Information & Customer Support
This website is jointly operated
and managed by
VP GOLDEN CO., LTD,
based in Hong Kong, and
ZAROBEAR CO. LIMITED,
based in the United Kingdom.
The two companies collaborate
in website operations,
customer service, and
business management.
Each company maintains its own
business contact address,
while both share the same
customer service email.
VP GOLDEN CO., LTD
Country/Region:
Hong Kong Company Address:
UNIT 1021, BEVERLEY COMMERCIAL CENTRE,
87-105 CHATHAM ROAD SOUTH,
TSIM SHA TSUI, HK Email:
baby@babyzarobear.com
ZAROBEAR CO. LIMITED
Country:
United Kingdom Company Address:
167-169 Great Portland Street,
Fifth Floor, London,
United Kingdom, W1W 5PF Email:
baby@babyzarobear.com
For payment inquiries, checkout assistance,
refunds, or transaction-related questions,
please contact our customer support team
using the email address above.
