These Conditions of Sale govern the purchase and sale
of children's mice, keyboards, and related products
through our website.
This website is jointly operated by
VP GOLDEN CO., LTD,
based in Hong Kong, and
ZAROBEAR CO. LIMITED,
based in the United Kingdom.
By placing an order, you agree to these Conditions
of Sale, subject to your statutory consumer rights.
Please read them carefully before making a purchase.
1. Orders
All orders are subject to acceptance
and product availability.
We may refuse or cancel orders for legitimate
reasons, including suspected fraud, payment
verification issues, or product unavailability.
Any payments received for cancelled orders
will be refunded as required by applicable law.
Once an order is placed, you will receive
an email acknowledging your order details.
Order acceptance will be confirmed
in accordance with our checkout process.
2. Product Information
We make reasonable efforts to display accurate
product descriptions, images, and specifications
for our children's mice and keyboards.
Product colors may vary slightly due to
display settings and lighting conditions.
We may update product descriptions and
specifications, but changes will not
affect products already purchased.
3. Pricing
All prices are displayed in EUR unless otherwise
indicated and include applicable taxes
where required by law.
Shipping charges and any additional mandatory
fees will be disclosed before checkout.
We may change prices for future purchases,
but confirmed orders will not be affected
unless otherwise permitted by applicable law.
4. Payment
We accept payments through the payment
methods displayed at checkout.
Full payment or valid payment authorization
is required before an order is processed,
unless another arrangement is expressly offered.
Payments are processed through our designated
payment service providers using appropriate
security measures.
The payment descriptor shown on your statement
may reflect the relevant merchant or
payment processing provider.
5. Shipping & Delivery
We ship orders to the delivery address
provided during checkout.
Please verify your address before
submitting your order.
Estimated delivery times will be provided
where available and may vary depending
on destination and shipping method.
If delivery is delayed, we will handle
the matter in accordance with applicable
consumer protection laws.
Customs charges, import duties, and taxes,
where applicable, will be handled according
to the information disclosed at checkout
and applicable law.
6. Risk of Loss
For consumer purchases, the risk of loss
or damage generally remains with the seller
until the goods are delivered into the physical
possession of the customer or a person
designated by the customer, subject to
applicable law and any relevant exceptions.
Ownership of the goods will transfer
in accordance with applicable law
and the terms of the sale.
7. Returns & Refunds
Customers may request returns or exchanges
in accordance with our
30 Days Return Policy
and applicable consumer protection laws.
Conditions for voluntary returns may apply,
but these do not limit statutory cancellation
rights or remedies for faulty goods.
Refunds will be issued through the original
payment method unless otherwise agreed
or permitted by applicable law.
Applicable statutory refund deadlines
and consumer rights will always be respected.
8. Limitation of Liability
To the extent permitted by applicable law,
we are not responsible for losses that are
not reasonably foreseeable or that do not
arise from a breach of our legal obligations.
Nothing in these Conditions of Sale excludes
or limits liability for death or personal injury
caused by negligence, fraud, fraudulent
misrepresentation, or any liability that
cannot legally be excluded or restricted.
Your statutory consumer rights remain unaffected.
9. Governing Law
These Conditions of Sale are governed by
the laws of England and Wales.
If you are a consumer residing outside
England and Wales, you may also benefit
from mandatory consumer protection laws
applicable in your country of residence.
Nothing in these terms limits rights
that cannot legally be waived.
10. Company Information & Contact Us
This website is jointly operated and managed by
VP GOLDEN CO., LTD,
based in Hong Kong, and
ZAROBEAR CO. LIMITED,
based in the United Kingdom.
The two companies collaborate in website
operations, product services, order management,
and customer support.
Each company maintains its own
business contact address in its
respective jurisdiction, while both
share the same customer service email.
VP GOLDEN CO., LTD
Country/Region:
Hong Kong Company Address:
UNIT 1021, BEVERLEY COMMERCIAL CENTRE,
87-105 CHATHAM ROAD SOUTH,
TSIM SHA TSUI, HK Email:
baby@babyzarobear.com
ZAROBEAR CO. LIMITED
Country:
United Kingdom Company Address:
167-169 Great Portland Street,
Fifth Floor, London,
United Kingdom, W1W 5PF Email:
baby@babyzarobear.com
For questions regarding orders, payments,
deliveries, returns, refunds, or these
Conditions of Sale, please contact our
customer support team using the email above.
