Who We Are

ZAROBEAR is a brand founded by parents, child development specialists, and product engineers, dedicated to designing products that enhance the digital experience for children. We understand the importance of combining safety, fun, and functionality. Our products are designed with a focus on comfort, safety, and ease of use, ensuring that each item is suitable for the young hands that use them.

Our website is jointly operated by VP GOLDEN CO., LTD, a company based in Hong Kong, and ZAROBEAR CO. LIMITED, a company based in the United Kingdom. Together, we are committed to providing quality children's technology accessories and reliable customer service to customers worldwide.

Our Mission & Vision

• Mission: To create technology that is intuitive, safe, and fun for children, helping them explore the digital world with confidence.
• Vision: To be the leading brand for children's tech accessories, providing quality, design, and safety that parents can trust.

Our Three Core Commitments

1. Safety First - We ensure that all materials used in our products are non-toxic, durable, and child-safe. We prioritize ergonomics and safety to prevent strain or injury.
2. Fun and Function - Our products are designed to engage children in a fun and interactive way, while remaining fully functional for school, play, and creativity.
3. Durability & Easy Maintenance - Built to withstand everyday use, our products are easy to clean and designed to last for years, supporting the needs of growing children.

Materials & Testing

• Materials: We use high-quality, child-safe plastics, BPA-free components, and hypoallergenic finishes to ensure our products are safe and comfortable for little hands.
• Standards Aligned: Our products meet international standards for children's products and safety, including ASTM and CE standards.
• Testing: All our products undergo rigorous testing to ensure that they can withstand everyday wear and tear, and we provide full testing reports on request.

Design Principles

• Child-Centered: Easy-to-use, ergonomic designs with soft grips, child-friendly buttons, and fun colors.
• Parent-Centered: Products designed for simplicity, durability, and ease of maintenance for busy parents.
• Environment-Centered: Our designs are compact and made to be travel-friendly, with sustainable materials where possible.

Manufacturing & Quality

• We work with trusted manufacturers who maintain strict quality control standards to ensure every product is safe and reliable.
• Our products undergo extensive testing before release, including stress tests and safety checks, to guarantee their longevity and performance.
• Each product comes with guidelines for care and maintenance to help extend its life and keep it looking like new.

Sustainability & Social Impact

• Our packaging is made from recyclable materials to minimize our environmental footprint.
• We focus on creating products that can be used for years, helping reduce waste and promote sustainability.
• We are committed to supporting children's education initiatives and donating a portion of our profits to child development and technology access projects.

Our Team

• Child Development Experts: We work with specialists to ensure our products are tailored to children's needs.
• Product Engineers: Our team of engineers focuses on creating safe, durable, and functional products for kids.
• Parents and Kids: We continuously gather feedback from parents and children to improve our products.

Our Promise to You

• After-Sales Support: We offer a hassle-free return policy and fast exchanges.
• Customer Service: Our team is available to help you with any product inquiries or concerns.
• Transparent Communication: We are always available to listen to your feedback and ensure your satisfaction with every purchase.

Website Ownership & Joint Operation

This website is jointly operated and managed by VP GOLDEN CO., LTD, based in Hong Kong, and ZAROBEAR CO. LIMITED, based in the United Kingdom. The two companies collaborate in the operation and management of the ZAROBEAR website, including business operations, product services, order management, and customer support.

Each company maintains its own business address in its respective jurisdiction. Both companies use the same customer service email address for website-related inquiries. Customers may contact us regarding products, orders, returns, or general inquiries using the contact information provided below.

Contact Us

VP GOLDEN CO., LTD

Country/Region: Hong Kong
Company Address: UNIT 1021, BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HK
Email: baby@babyzarobear.com

ZAROBEAR CO. LIMITED

Country: United Kingdom
Company Address: 167-169 Great Portland Street, Fifth Floor, London, United Kingdom, W1W 5PF
Email: baby@babyzarobear.com

Customer Support

Service Hours: Mon-Fri, 9:00-18:00 (holidays may differ)
Email: baby@babyzarobear.com

Our Slogans

• Empowering young minds, one click at a time.
• Safe, fun, and built for young hands.
• Helping kids navigate the digital world with ease.